Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-706

Add number of business days as Goal value

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • SLA
    • 5
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Many SLA:s has a goal value of "end of next business day" or end of several business days. This is not possible now since you can only set a certain number of hours as a goal.

      For example SLA goal of "next business day" and an issue is created at 12:00. Business day goes from 8-16:00. Target time should then be 16:00 the next day and not at 12:00 next day.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-59 Display lengthier SLA times in appropriate format (i.e. days)

          • Closed

          Suggestion - JSDSERVER-966 Create SLA goal using days or weeks

          • Closed
          relates to

          Suggestion - JSDSERVER-3050 SLA time format: "days, hours, minutes"

          • Closed

          Suggestion - JSDCLOUD-706 Add number of business days as Goal value

          • Gathering Interest
          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              5115e6194337 Björn Gullander
              Votes:
              41 Vote for this issue
              Watchers:
              24 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync