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  1. Jira Service Management Data Center
  2. JSDSERVER-7042

"Update when a linked issue changes" Automation update text message is not getting displayed properly in Spanish Language

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      Issue Summary

      "Update when a linked issue changes" Automation update message is not getting displayed as expected in Spanish language. A character in the message is not getting rendered properly in 'Spanish' language.

      Steps to Reproduce

      1. Create a JSD Project.
      2. Create an "Update when a linked issue changes" automation rule.
      3. Change the 'default' language to "Spanish".
      4. Create a linked issue and mark it as 'Resolved'.
      5. The automation rule gets executed and the message is displayed with 'thumbs down symbol 👎 ' as per the below screenshot:
      • Replicated the same behaviour in the 'English' language and the message is displayed as expected (without the 'thumbs down 👎 ' symbol ). Refer to the screenshot below.

      Expected Results

      Message is Spanish Language should be displayed without the 'thumbs down 👎 ' symbol in comments of the linked issue.

      Actual Results

      Message is Spanish Language is getting displayed with the 'thumbs down 👎 ' in comments of the linked issue.

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Link Automation Rule.png
          Link Automation Rule.png
          1.12 MB
        2. Message in English.png
          Message in English.png
          145 kB
        3. Message in Spanish.png
          Message in Spanish.png
          1.10 MB
        4. Message in Spanish.png
          Message in Spanish.png
          1.10 MB

            [JSDSERVER-7042] "Update when a linked issue changes" Automation update text message is not getting displayed properly in Spanish Language

            Ishwinder Kaur added a comment -
            Atlassian Update - 03 March 2025

            Hi,

            At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products.

            This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact.

            We appreciate your time in submitting bugs to our product team and encourage you to continue doing so. Many features and functions in our products come from valued customers such as yourself. You can read more about our bug fix policy here and how we prioritize bugs.

            To learn more about our recent investments in Jira Service Management Data Center, please check our public roadmap and dashboards containing recently resolved issues, current work, and future plans.

            Kind regards,
            Jira Service Management Data Center

            Ishwinder Kaur added a comment - Atlassian Update - 03 March 2025 Hi, At Atlassian, our goal is to ensure we’re providing the best experience for our customers. With our new Data Center strategy, Atlassian's focus is on security, compliance, and performance and is a key driver in prioritizing bugs. Closing the bugs that do not fall into those categories will allow us to focus on the ones in the most current versions of our products. This bug is being closed due to a lack of engagement in the last four years, including no new watchers, votes, or comments; this inactivity suggests a low impact. We appreciate your time in submitting bugs to our product team and encourage you to continue doing so. Many features and functions in our products come from valued customers such as yourself. You can read more about our bug fix policy here and how we prioritize bugs. To learn more about our recent investments in Jira Service Management Data Center, please check our public roadmap and dashboards containing recently resolved issues , current work, and future plans . Kind regards, Jira Service Management Data Center

              Unassigned Unassigned
              e8bff493ac7b Karthik Manjunath
              Affected customers:
              1 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: