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Details

Type: Suggestion
Resolution: Fixed
Fix Version/s: 3.3.0
Component/s: API and Integrations
Labels:
- affects-server
- pse-request

UIS:
115
Support reference count:
43
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

Description

NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

Currently it is not possible to integrate sso with JIRA Service Desk, it would be better if can provide this functionality so that customer does not need to sign in to the customer service portal in order to raise a request.

Attachments

Issue Links

is blocked by

JSDSERVER-1244 Create a Crowd SSO authenticator that will allow Customers to be authenticated from the local directory

Gathering Interest

relates to

JSDCLOUD-630 SSO integration with JIRA Service Management

Closed

JRASERVER-65521 Add possibility to disable public access to JIRA

Under Consideration

PS-44440 Loading...

PS-46814 Loading...

mentioned in: Page Loading...; Page Loading...

Wiki Page: Wiki Page Loading...

(2 mentioned in, 1 Wiki Page)

Activity

People

Assignee:: Unassigned

Reporter:: Daryl Chuah (Inactive)

Votes:: 198 Vote for this issue

Watchers:: 132 Start watching this issue

Dates

Created:: 04/Jul/2014 2:30 PM

Updated:: 27/Oct/2020 12:46 AM

Resolved:: 26/Oct/2020 11:34 PM

SSO integration with Jira Service Desk