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  1. Jira Service Management Data Center
  2. JSDSERVER-5936

Allow Administrators to add to the request-channel-type

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    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      As an Administrator it would be useful to have more then just the following request-channel-type.

      • email
      • jira
      • portal

      Being able to add one for say MyCompanyApplication to identify that a custom application created the ticket via API would be very useful.

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            Unassigned Unassigned
            estorch Eric Storch (Inactive)
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