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  1. Jira Service Management Server and Data Center
  2. JSDSERVER-5831

Enable Canned responses in non Rich Text Editor (RTE) mode

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    Description

      Problem Definition

      The Canned Responses icon is currently only visible in the Rich Text Editor (RTE) mode. This is because it is relying on events dispatched by RTE and the underlying plugin (TinyMCE) to register the Canned Responses icon.

      Suggested Solution

      Enable and allow the Canned Responses icon to appear when Rich Text Editor (RTE) mode is disabled.

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            Unassigned Unassigned
            astephen@atlassian.com Adrian
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