Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5319

Permission Change Warning

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Low Engagement
    • None
    • Global Configuration
    • None
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Feature Summary

      Currently, if a JIRA Admin modifies a JIRA Service Desk project's permission, JIRA throws up a warning that could be misleading making it sound like the project is broken as seen below:

      Feature Request

      Can the words in the above be reworded because in a case where due to the business use case, specific permissions should not be granted to either the Agents working on the ticket or the customers, it would be great if this be worded differently without leading to the Admin assuming JIRA would break.

      Attachments

        Activity

          People

            Unassigned Unassigned
            ijimoh Ismael Olusula Jimoh (Inactive)
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

              Created:
              Updated:
              Resolved:

              Backbone Issue Sync