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  1. Jira Service Management Data Center
  2. JSDSERVER-5205

Update documentation regarding Database tables of Service Desk

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Following Service Desk documentation mentions AO_54307E_CSATENTRIES table which no longer exists (or being used) since JSD 3.2.0.

      Suggested Solution

      Remove this table from documentation for JSD 3.2 and later version.

            [JSDSERVER-5205] Update documentation regarding Database tables of Service Desk

            Ishwinder Kaur made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Ishwinder Kaur made changes -
            Labels Original: database eol table New: cleanup-seos-fy25 database eol table
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011145 ] New: JAC Suggestion Workflow 3 [ 3646435 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663471 ] New: JAC Suggestion Workflow [ 3011145 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2401941 ] New: Confluence Workflow - Public Facing v4 [ 2663471 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Wazza made changes -
            Assignee Original: Wazza [ wthompson ] New: Karen Bywater [ kbywater@atlassian.com ]
            Robin Reidl (Inactive) made changes -
            Assignee New: Wazza [ wthompson ]
            Robin Reidl (Inactive) made changes -
            Labels New: database eol table
            Chen Mao (Inactive) created issue -

              kbywater@atlassian.com Karen Bywater
              cmao Chen Mao (Inactive)
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                Created:
                Updated:
                Resolved: