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  1. Jira Service Management Data Center
  2. JSDSERVER-512

Using the default Service Desk Permissions doesn't direct customers to Service Desk

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    Description

      Customers are not directed to Service Desk. Customers need JIRA access to go to Service Desk.

      Currently there's no way to force users to use the Customer Portal - they can still create issues normally.

      **This a reoccurrence of a previous bug.

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        Issue Links

          duplicates

          Suggestion - JSDSERVER-547 Customers to be directed to only Customer Portal without the ability to navigate back to JIRA

          • Closed
          relates to

          Suggestion - JSDSERVER-36 As an Admin I would like to force users to only use the Customer Portal to create issues

          • Closed

          Suggestion - JSDSERVER-62 Add Permission so user can only view Portal and not JIRA.

          • Closed

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              Unassigned Unassigned
              namir Nursihah Amir (Inactive)
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                Created:
                Updated:
                Resolved:

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