Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4937

Customer permissions/Request security should be configurable via a template or scheme

    XMLWordPrintable

Details

    • 3
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Definition

      The default customer permission/request security settings (name changed in 3.3) is too permissive or some administrators as it allows users to see the portal when you click Browse All in the Help Center 

      Suggested Solution

      Add a scheme, template, or allow global configuration of the default values so that new projects can be automatically hidden if desired by the administrator.

      Workaround

      Edit the customer permission/request security settings immediately after creating the JIRA Service Desk project.

      Attachments

        Issue Links

          Activity

            People

              Unassigned Unassigned
              dmcmorris@atlassian.com Douglas McMorris (Inactive)
              Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

                Backbone Issue Sync