Details
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Suggestion
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Resolution: Low Engagement
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None
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3
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1
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Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Problem Definition
The default customer permission/request security settings (name changed in 3.3) is too permissive or some administrators as it allows users to see the portal when you click Browse All in the Help Center
Suggested Solution
Add a scheme, template, or allow global configuration of the default values so that new projects can be automatically hidden if desired by the administrator.
Workaround
Edit the customer permission/request security settings immediately after creating the JIRA Service Desk project.
Attachments
Issue Links
- relates to
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JSDCLOUD-4937 Customer permissions/Request security should be configurable via a template or scheme
- Closed