Details
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Suggestion
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Resolution: Duplicate
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None
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None
Description
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
Currently it is not possible to use create a subdomain, f.e support.example.com and link this subdomain to the service desk url https://www.example.com/jira/servicedesk/customer/key.
Workaround
Use a Reverse Proxy or URL redirect service external from JIRA.
Another workaround is described in How to customize customer portal URL in JIRA Service Desk Server
- Please ensure you test this first on your test instance before you implement on your production.
- Please also note that Atlassian does not support this customization.
Attachments
Issue Links
- duplicates
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- Future Consideration
- is cloned from
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- Future Consideration
- relates to
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- Closed
