Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-4698

Provide an outgoing email logs

    XMLWordPrintable

Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • None
    • None
    • 247
    • 2
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

      Problem Description

      Currently, there is no way to track every mail notification sent out by Jira Service Management to customers and it would be great to have such a feature.

      Suggested Resolution

      Provide outgoing mail logs so that users can track if some emails are not sent out to certain customers.

      Attachments

        Issue Links

          relates to

          Suggestion - JSDCLOUD-4698 Provide an outgoing email logs

          • Closed

          Suggestion - JSDCLOUD-4479 Be able to track outgoing emails that fail to be delivered

          • Gathering Interest
          mentioned in

          Page Loading...

          Activity

            People

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              458 Vote for this issue
              Watchers:
              167 Start watching this issue

              Dates

                Created:
                Updated:

                Backbone Issue Sync