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  1. Jira Service Management Data Center
  2. JSDSERVER-4164

Ability for customers to copy tickets

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Details

    • Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Allow customers to copy an existing ticket through JSD.
      Customers periodically submit tickets for work that is required across multiple environments and request the ability to copy information from an existing ticket.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDSERVER-1555 Add the ability to "create another" request and keep field input

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-4164 Ability for customers to copy tickets

          • Closed

          Activity

            People

              Unassigned Unassigned
              882fd7be68c6 Prajacta Mathkar
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved:

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