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  1. Jira Service Management Data Center
  2. JSDSERVER-3992

Create an issue via direct HTML link for SD customers

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Details

    • Suggestion
    • Resolution: Unresolved
    • None
    • API and Integrations
    • None
    • 6
    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Problem Description

      Only JIRA users who can create an issue via direct HTML link that will directly open Create Issue page. However, it's not possible for SD customer to do the same and redirect it to Customer Portal.

      Suggested Resolution

      Provide a feature to create an issue via direct HTML link for SD customer that will redirect it to Customer Portal page.

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        Issue Links

          relates to

          Suggestion - JSDCLOUD-3992 Create an issue via direct HTML link for SD customers

          • Closed

          Activity

            People

              Unassigned Unassigned
              rsaputra Adven
              Votes:
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              Dates

                Created:
                Updated:

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