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  1. Jira Service Management Data Center
  2. JSDSERVER-3529

customise e-mails for Service Desk

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    • Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Hi

      Can you please confirm if you are able to customise the auto generated e-mails that the Service desk sends when an e-mail is received, this is so the e-mail can be branded and enhanced.

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          duplicates

          Suggestion - JSDSERVER-218 Provide the ability to customize Jira Service Desk notifications

          • Closed
          relates to

          Suggestion - JSDCLOUD-3529 customise e-mails for Service Desk

          • Closed

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              Unassigned Unassigned
              cw1329326914 Candy Worth
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