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  1. Jira Service Management Data Center
  2. JSDSERVER-259

JSD Queues > as a customer, should not be able to see internal queues

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Details

    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Want to be able to create queues that the customer cannot see. Will experiment with JQL to see if possible to hide from customers but doubt that will work. For example:

      SLA breached - why would we want our customers to see that?

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          is incorporated by

          Suggestion - JSDSERVER-62 Add Permission so user can only view Portal and not JIRA.

          • Closed
          relates to

          Suggestion - JSDCLOUD-259 JSD Queues > as a customer, should not be able to see internal queues

          • Closed

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              Unassigned Unassigned
              93e8e3508c15 Suzanne Seaton
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                Updated:
                Resolved:

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