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  1. Jira Service Management Data Center
  2. JSDSERVER-2030

Document Service Desk Database Schema

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Can a documentation detailing the database schema for JIRA Service Desk be created?

      Customer is trying to generate reports based of their SD data from database using SSRS.

      However they do not understand the data that is returned.

            [JSDSERVER-2030] Document Service Desk Database Schema

            SET Analytics Bot made changes -
            UIS Original: 3 New: 5
            Oksana Levchuk made changes -
            Resolution New: Obsolete [ 11 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Oksana Levchuk made changes -
            Remote Link New: This issue links to "Bugfixing & feedback processing in Jira DC: JSDSERVER-2030 (Trello)" [ 655658 ]
            Oksana Levchuk made changes -
            Assignee Original: Karen Bywater [ kbywater@atlassian.com ] New: Oksana Levchuk [ bc878d9874ad ]
            SET Analytics Bot made changes -
            UIS Original: 8 New: 3
            SET Analytics Bot made changes -
            UIS Original: 3 New: 8
            SET Analytics Bot made changes -
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            UIS Original: 2 New: 1
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              bc878d9874ad Oksana Levchuk
              ijimoh Ismael Olusula Jimoh (Inactive)
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                Created:
                Updated:
                Resolved: