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Details

Type: Suggestion
Resolution: Unresolved
Fix Version/s: None
Component/s: Customer Portal
Labels:
- affects-cloud
- affects-server

UIS:
805
Support reference count:
30
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Description

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

During the listing of the request types, you might want to have a task called "Terminate Employee", but you don't want people who don't have that ability to be able to submit that type of ticket. With a little security on Request Types, this could be solved.

Previous ticket title: User(s)/Group(s)/Roles security on creating certain "Request Types"

Attachments

Issue Links

is duplicated by

JSDSERVER-965 As an admin I want to be able restrict users to certain request types or request type groups in the Customer Portal

Closed

JSDSERVER-1050 Restrict access to Request Types within one Portal

Closed

JSDSERVER-1634 One Customer Portal with Permission Scheme for Request Type Access (Forms) level

Closed

relates to

JSDCLOUD-195 Ability to restrict ticket creation for certain "Request Types"

In Progress

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(13 mentioned in)

Activity

People

Assignee:: Unassigned

Reporter:: Shane Froebel

Votes:: 790 Vote for this issue

Watchers:: 329 Start watching this issue

Dates

Created:: 05/Dec/2013 6:16 PM

Updated:: 16 hours ago