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  1. Jira Service Management Data Center
  2. JSDSERVER-1840

Automatically set participants in the then of an automation rule

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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      If we receive a support request from a specific customer we automatically need to add other customers to this issue (in this specific case an external support staff which needs to decide if he himself needs to attend to the issue).

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          relates to

          Suggestion - JSDCLOUD-1840 Automatically set participants in the then of an automation rule

          • Closed

          Suggestion - JSDSERVER-2386 Automation rule to add participants to requests

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              Unassigned Unassigned
              938200c81f66 Andreas Pieber
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