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  1. Jira Service Management Data Center
  2. JSDSERVER-1492

Internal Comment tab throws a JAVA Script error

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 2.2-OD-04, 2.3
    • None
    • Customer Portal
    • None

      NOTE: This bug report is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding bug report.

      There is a JAVA Script error in the Internal Comment tab of Service Desk interface:

      Uncaught TypeError: Cannot read property 'indexOf' of undefined
      a
      (anonymous function)
      d.event.dispatchbatch
      d.event.add.g.handle.i
      

      Steps to reproduce.

      1. Open a Google Chrome browser session, or any other browser with JAVA Console.
      2. Create a Service Desk.
      3. Create a request.
      4. Open the request in the Service Desk interface.
      5. Click in the comment field, then select the Internal Comment tab with the JAVA Console opened.

              Unassigned Unassigned
              psouza Pedro Souza
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                Created:
                Updated:
                Resolved: