Loading...

XML

Word

Printable

UIS:
90
Support reference count:
9
Feedback Policy:

We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

NOTE: This suggestion is for Jira Service Management Data Center. Using Jira Service Management Cloud? See the corresponding suggestion.

Editing an existing SLA allows you to change the Start, Pause on, Stop, and Goals but we cannot change the name of the SLA

Workaround: How to rename SLAs

is related to

JSDSERVER-183 Deleting SLA does not remove it from the list of SLAs

relates to

JSDSERVER-1195 Ability to change SLA name

JSDCLOUD-119 Allow to rename an existing SLA

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(4 mentioned in)