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  1. Jira Service Management Data Center
  2. JSDSERVER-11566

Business Services/Create Objects : Additional content not dismissible.

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      Issue Summary

      Failure to make additional content dismissible without moving pointer hover or keyboard focus.

      Elements:

      • Hide
      • Expand all
      • Collapse all
      • Refresh
      • Create Object type

      Location:
      Present left to the "Business Services" heading

      Tested URL

      https://instenv-5971-nizh.instenv.atl-test.space/secure/ObjectSchema.jspa?id=3&mode=object&objectId=100

      Steps to Reproduce

      1. Step 1

      Actual Results

      Actual results

      Expected Results

      Fix Information
      RULE :
      Semantic HTML elements MUST be used according to their semantic meaning, not to create a visual effect.

      HOW TO FIX:
      Fix this issue by removing the list markup or adding role="none" to the <ul> or <ol> element.

      REFERENCE:
      Deque University: https://dequeuniversity.com/class/semantic-structure2/lists/semantic-markup
      W3C-WAI tutorial: https://www.w3.org/WAI/tutorials/page-structure/content/#lists

      BACKGROUND:
      People who can see are able to look at a list and get a sense that it is a list, how large it is, and its structure - whether there are multiple lists, nested lists, etc. People who are blind do not have this ability if the list is not marked with semantic list markup. Lists must be marked semantically in a way that correctly identifies the list structure and type: unordered, ordered, or definition/description. When list markup is correctly applied, screen readers are able to notify users when they come to a list and tell them how many items are in a list.

      Screenshot

      Screen Recording

      screen recording

      Workaround

      workaround

      Bug Ref: 748632

      Bulldog Ref: JSMDC-13288

            [JSDSERVER-11566] Business Services/Create Objects : Additional content not dismissible.

            Marc Dacanay made changes -
            Labels Original: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955512 ]
            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 911923 ]
            Alex Cooksey made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready New: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-medium-priority ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels Original: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa ax-qa-prioritised ax-qa-ready
            Martin Ma made changes -
            Remote Link New: This issue links to "JSMDC-13288 (JIRA Server (Bulldog))" [ 646520 ]
            Matthew Brennan made changes -
            Labels Original: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready New: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-bulldog-bl ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan made changes -
            Labels New: 1.4.13 Accessibility WCAG21 ax-at-NVDA ax-bug ax-jsm ax-mid-priority ax-platform-dc ax-qa-prioritised ax-qa-ready
            Matthew Brennan created issue -

              Unassigned Unassigned
              12b69dcabe29 Matthew Brennan
              Affected customers:
              0 This affects my team
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                Created:
                Updated: