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  1. Jira Service Management Cloud
  2. JSDCLOUD-9971

Export Objects using User Friendly format while filtering with a large IQL condition results in 414 error

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      Issue Summary

      Export Objects using User Friendly format while filtering with a large IQL condition results in 414 error

      Steps to Reproduce

      1. Access an Insight Schema that has many assets(2k+ at least)
      2. Creates an IQL filter that has more than 1K conditions like: key in (key-1, key-2, key-3.... key-1500)
      3. Try to export the results in a user-friendly format.

      Expected Results

      • Results are exported successfully.

      Actual Results

      The export fails due to 414 Request-URI Too Long

      Workaround

      Split into batches the IQL conditions like.

      • key IN (key-1 ... key-300)
      • key IN (key-301 ... key 600)

            [JSDCLOUD-9971] Export Objects using User Friendly format while filtering with a large IQL condition results in 414 error

            Nicole made changes -
            Resolution New: Timed out [ 10 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Nicole made changes -
            Labels New: timeout-bulk-close202205
            SET Analytics Bot made changes -
            Support reference count Original: 3 New: 4
            SET Analytics Bot made changes -
            Support reference count Original: 2 New: 3
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Radu made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Thiago Behm. created issue -

              Unassigned Unassigned
              tbehm@atlassian.com Thiago Behm.
              Affected customers:
              0 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated:
                Resolved: