Details
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Suggestion
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Resolution: Duplicate
Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Currently it appears like you need to duplicate a project with separate request types, rather than being able to restrict request types or request type groups to certain users.
Attachments
Issue Links
- duplicates
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JSDCLOUD-195 Ability to restrict ticket creation for certain "Request Types"
- Reviewing
- is related to
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JSDCLOUD-998 Showing user portal categories based on permissions
- Closed
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JSDSERVER-965 As an admin I want to be able restrict users to certain request types or request type groups in the Customer Portal
- Closed