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Details

Type: Suggestion
Resolution: Done
Component/s: Incident Management
Labels:
None

UIS:
155
Feedback Policy:

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Description

As a customer, I want to use the incoming call integration in Opsgenie that is joined with Jira Service Management. Currently this is only available on standalone version of Opsgenie.

This feature request is to make the incoming call integration available for JSM too.

Attachments

Issue Links

relates to

JSDCLOUD-11998 Outgoing call integration for Jira Service Management

Gathering Interest

blocks: OGSP-88285 Loading...

is related to: JST-650685 Loading...; JST-656627 Loading...; OGSP-66921 Loading...; OGSP-76476 Loading...; PCS-24915 Loading...; PCS-26496 Loading...; SDS-56651 Loading...

Mentioned in

OG Work Notes: [Feature]: Having the Incoming Call Routing on JSM-bundled OG

OG Work Notes: [Feature]: Incoming call integration for Jira Service Management

OG Work Notes: [Feature]: Incoming Call Routing for JSM bundled OG

mentioned in: Page Loading...; Page Loading...; Page Loading...; Page Loading...; Page Loading...

(4 is related to, 4 Mentioned in, 5 mentioned in)

Activity

People

Assignee:: Başak Meral

Reporter:: Ronnie Kingston (Inactive)

Votes:: 144 Vote for this issue

Watchers:: 121 Start watching this issue

Dates

Created:: 30/Nov/2020 11:49 PM

Updated:: 09/Aug/2023 1:52 PM

Resolved:: 16/Nov/2022 4:31 AM