Details
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Bug
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Resolution: Fixed
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High
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None
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119
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Severity 3 - Minor
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130
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Description
We are starting engineering work to alleviate this problem and will be looking to roll out remediation in the coming weeks.
Chris Owen
Engineering Manager, JSM
Issue Summary
When the instance has a big number of customer accounts, when opening the Customers page in the project, not all customers are listed on the page. The list is limited to 250 customers. However, when the agent searches the customer, it's searchable.
Steps to Reproduce
- Open the project
- Go to Customers page
Expected Results
All customers are listed on the page.
Actual Results
Not all customers are listed since it will only list 250 customers, but if try to search, can be found.
Workaround
Check the list of customers from the "People" page or use the filter search.
Attachments
Issue Links
- is related to
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JSDCLOUD-9376 Jira service desk organizations listing is limited to 5 pages
- Closed
- mentioned in
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- relates to
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