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  1. Jira Service Management Cloud
  2. JSDCLOUD-8950

Hidden request types still appear on the "My Request" request type drop down for selection

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    Description

      Issue Summary

      If a project has hidden request types, these hidden request types, these request types will appear on the request type drop-down options on the "My request" page on the portal.

      Steps to Reproduce

      1. Go to the project settings > Request types > Hide a request type
      2. Go to the portal > "My requests"
      3. Select the Request Type drop down field:

      Expected Results

      The hidden request type will not be found as an option to select.

      Actual Results

      The request type is still available for selection.

      Workaround

      None at the moment

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              Unassigned Unassigned
              enasef Eithar N. (Inactive)
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                Created:
                Updated:
                Resolved: