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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Knowledge Base & Confluence integration
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27
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34
I would like my customers to be able to browse (not search only) for my knowledge base articles from my service desk portal.
I want to display a list of my knowledge base articles from my portal, so they are visibly displayed rather than my customers needing to perform a search to surface my knowledgebase content.