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  1. Jira Service Management Cloud
  2. JSDCLOUD-8654

As a Zapier user, I want to set the Priority field when creating a request

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      User story

      As a Zapier user, I want to set the Priority field when using the action to create a request in my Zap.

      Possible solutions

      Add support for the Priority field to be set in the "Create Request" action in the Jira Service Desk Zapier app.

      Currently the only supported fields are:

      • String/text
      • Single select
      • Multi select
      • Checkbox
      • Radio button

      Impact

      Currently if a user tries to create a request with a required priority field, the field isn't displayed at all and the request inevitably fails with a 400 Bad Request HTTP response code.

            [JSDCLOUD-8654] As a Zapier user, I want to set the Priority field when creating a request

            Jessica Nelson added a comment -

            +1

            Jessica Nelson added a comment - +1

            Xue Nis Yeoh added a comment -

            +1 for this!

            Xue Nis Yeoh added a comment - +1 for this!

            Darius Coveney added a comment -

            +1

            Darius Coveney added a comment - +1

            Boris Pocatko added a comment -

            +1

            Boris Pocatko added a comment - +1

            Renee Blij added a comment -

            +1 on this!

            Renee Blij added a comment - +1 on this!
            Bhaargavi Natarajan made changes -
            Labels Original: jira-servicedesk-zapier New: jira-servicedesk-zapier lim2-bn lim2-keep lim2-reviewed

            Yatish Madhav added a comment -

            +1 for this and label and date and reporter and date fields please. Thank you

            Yatish Madhav added a comment - +1 for this and label and date and reporter and date fields please. Thank you
            SET Analytics Bot made changes -
            UIS Original: 3 New: 2
            SET Analytics Bot made changes -
            UIS Original: 6 New: 3
            SET Analytics Bot made changes -
            UIS Original: 12 New: 6

              Unassigned Unassigned
              aolrich Andrea
              Votes:
              12 Vote for this issue
              Watchers:
              14 Start watching this issue

                Created:
                Updated: