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Details

    • Sub-task
    • Resolution: Fixed
    • High
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    Description

      Summary

      Not able to drag and drop transitions to To-do and In-progress status and not able to drag and drop/create transitions to Done status.

      Steps to Reproduce

      1. Access Jira Service Desk project settings > Request types > Edit Workflow;
      2. Create/add a Done status on your workflow;
      3. Try to drag and drop/add a transition to the status created/added above;
      4. Provide the transition name and hit Create.

      Expected Results

      The transition is created successfully.

      Actual Results

      At console the following error is being thrown:

      react-dom.production.min.js:187 TypeError: Cannot read property 'length' of undefined
          at e.value (view.js:72)
      

      Error on UI:

      Workaround

      Instead of drag and drop, add the transition by clicking on the top menu Transition. It only works for To-do and In-progress status.

      Notes

      The above workaround does not work for Done statuses.

      Attachments

        1. ui_error.png
          ui_error.png
          44 kB
        2. workaround.png
          workaround.png
          35 kB

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              Unassigned Unassigned
              tbehm@atlassian.com Thiago Behm
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              Dates

                Created:
                Updated:
                Resolved: