Details
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Bug
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Resolution: Duplicate
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Low
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None
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1
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Severity 3 - Minor
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Description
Summary
If a KB article contains a video file, this will play fine in Confluence, but will not play back through the portal view of the customer but redirecting user to download it.
Steps to Reproduce
- Create a page in a Confluence space that is linked as a KB
- Add a short video to the page using the Multimedia Macro
- View the article from the portal as a portal only user
Expected Results
Video should play fine in both Confluence and Jira SD
Actual Result
Clicking on the video download the file instead of previewing it.
Workaround
Use Widget macro on Confluence page
Attachments
Issue Links
- duplicates
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JSDCLOUD-5919 Multimedia macro with a video doesn't work for portal only user from the portal in a KB article
- Closed