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  1. Jira Service Management Cloud
  2. JSDCLOUD-8009

Alert admins when a customer is invited to a project

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    Description

      Problem Definition

      When a customer is invited, only the agent who invited the customer would be aware that a customer was invited and has access to a project

      Suggested Solution

      Allow admins to be alerted when a customer is invited to a project

      Why this is important

      As agents can invite any email address to a project, agents might mistakenly invite unwanted users. For security purposes, admins needs to audit who is invited to a portal to avoid unwanted information breached and an alert would allow admins to take actions immediately.

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            Unassigned Unassigned
            nmohdkhalid Nabil
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              Updated:
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