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  1. Jira Service Management Cloud
  2. JSDCLOUD-5830

Allow Admin to Edit the Email Address of Portal-only Accounts

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • 3

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      Problem Definition

      Currently, site-admins do not have the permission to edit the email address of the portal-only accounts

      Suggested Solution

      As the portal-only accounts are not associate with the Atlassian Accounts, it should allow site-admins to edit the email address of the accounts

      Why this is important

      Currently, admin nor owner can change the email address of the accounts: JSDCLOUD-4346. One of these functionalities is needed as some users need to change the email address due to the change of domain name, etc.

            [JSDCLOUD-5830] Allow Admin to Edit the Email Address of Portal-only Accounts

            K. Yamamoto made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            K. Yamamoto made changes -
            Link New: This issue duplicates JSDCLOUD-5746 [ JSDCLOUD-5746 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3445860 ] New: JAC Suggestion Workflow 3 [ 3696103 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2495565 ] New: JAC Suggestion Workflow [ 3445860 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            SET Analytics Bot made changes -
            Support reference count New: 3

            Andrew Knight added a comment -

            It's also important because when using the reporter domain field, email's containing capitals don't show up correctly, and it would be almost impossible to get every portal-only customer to review and edit their email.

            Thanks
            Andrew

            Andrew Knight added a comment - It's also important because when using the reporter domain field, email's containing capitals don't show up correctly, and it would be almost impossible to get every portal-only customer to review and edit their email. Thanks Andrew
            Ting made changes -
            Link New: This issue relates to JSDCLOUD-4346 [ JSDCLOUD-4346 ]
            Ting created issue -

              Unassigned Unassigned
              cteh Ting
              Votes:
              4 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: