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  1. Jira Service Management Cloud
  2. JSDCLOUD-5789

Ability to rename and add a description to the 'Raise this request on behalf of' and 'Email confirmation to' field on anonymous/agent portal

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      Current Behavior

      If the Service Desk portal is accessed anonymously or by an agent, an 'Raise this request on behalf of' field will show up on the portal. Given that this is not included on the request type form by the JSM Admins, they will not be able to rename the field as they wish.

      Desired Behavior

      As a Service Desk admin, I would like to have the ability to rename this field and add a description.

          Form Name

            [JSDCLOUD-5789] Ability to rename and add a description to the 'Raise this request on behalf of' and 'Email confirmation to' field on anonymous/agent portal

              Unassigned Unassigned
              pjunior Paulo Junior (Inactive)
              Votes:
              261 Vote for this issue
              Watchers:
              148 Start watching this issue

                Created:
                Updated: