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  1. Identity
  2. ID-8370

Update customer name and email using REST API on Jira Service Desk Cloud

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    Description

      Problem Definition

      Currently, the REST API only allows creating new customers.
      https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-customer-post

      Suggested Solution

      Create a REST API to edit the customer's information like the name and email

      Why this is important

      If you have multiple users to update doing it using the API will be faster and less expensive than having to edit all customers one by one through the UI

      Workaround

      Edit on the UI

       

       

      Attachments

        Issue Links

          duplicates

          Suggestion - JSDCLOUD-5752 Update customer using REST API

          • Closed
          is related to

          Suggestion - JSDCLOUD-8533 Ability to revoke portal only customers access via REST API

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-5695 Set customer account's password through REST API

          • Closed

          Activity

            People

              Unassigned Unassigned
              107f8adea506 JIrawl
              Votes:
              21 Vote for this issue
              Watchers:
              17 Start watching this issue

              Dates

                Created:
                Updated: