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  1. Automation for Cloud
  2. AUTO-549

New trigger for "Issue moved to project" and new action for "Move issue between projects"

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    • Suggestion
    • Resolution: Unresolved
    • None
    • 19
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    Description

      Allow the "Then" actions in Jira to move issues to other projects.

      I have multiple situations where the Jira Automation is able to detect instances where certain issues will be handled in other projects, but cannot move them there.

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      Problem

      When an issue is moved between projects, the request type is lost and the request type can't be edited while moving the ticket. This causes problems with communication with customers.

      Suggested resolution

      Add the "Issue Moved" trigger and action in the automation rules.

      Workaround

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              Unassigned Unassigned
              5ee4c75a3669 Ert Dredge
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              Dates

                Created:
                Updated: