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JSDCLOUD-868
Include Domain Level Restrictions for Service Desk Public SignupJSDCLOUD-10120
Legacy automation rule SLA breached triggers twice
Notification for failed automation rules
Unable to link Confluence KB to JSM project
Accessing JSM Request Create as anonymous user with a Form results in a permission error
Rest endpoint to get connected Jira tickets for an Insight object does not filter unresolved tickets before subset is createdJSDCLOUD-8159
Enable the approvers on next-gen projects
Adding layout columns to a KB page causes misalignment on the page at the portal
Adding a checkbox field to a queues' column breaks the layout
Opening KB articles from JSM fails to find articles when the ID is too large
Rich text editor functionality for Customer Portal in JIRA Service Desk
Dropdown: Higher items cut off the closer a dropdown is to the top of the form - Forms/ProForma
Pressing Enter/Return on Date Field will submit the request instead of selecting the informed date
Unable to enter Japanese properly when creating new request type
Add the ability to upload new Icons for Insight
Rectify Incorrect Information in Export data from Insight Discovery to Insight Cloud page
JSD Notification were not sent out due to failed DMARC/Marked as SPAM. Add option to control the Reply-To: header in Jira Cloud
Deleting an approver on approvals results in the issue being stuck if the approvals field contains characters that need to be encoded
Automatically set Customer Request Type when issue is created via JIRA
Ability to hide site-admins (who are not JSD agents) in JSD Customers list
As a Jira Service Desk Project Admin, Allow control of request participants based on customer permissions
As a Service Desk Admin, I would like to blocklist certain email address from creating issues
Commenting as a JSM Customer/Requester shows [on behalf of] instead of impersonating user.
Update the "What is asset management for team-managed projects?" documentation
Unable to edit issue field layout from View issue screen
Jira Cloud for Sheets exports SLA values as text
Forms fail to submit from Issue Forms where the Summary field is hidden for the Request Type
Embed confluence page content in the comment.
The condition "Comment: For Customers" won't trigger the SLA to stop if the agent is a request participant or member of the same organization as the customer
Filling insight custom fields on transition screens throw an error "Jira server send error response"
New Insight Configuration UI Import History is missing some details
Allow turning off sharing request with Organization by default
Vertical and Horizontal scrollbars are missing in the Native form
Remove Microsoft Apps Login From Customer Portal
Changing request type using automation rules causes issues to get into an invalid workflow state
Rule for adding label in a workflow not appending labels in a Next-Gen Service Desk project.
Customer portal - Custom Request Type Icons
The preview button is no longer shown in the team-managed request type configuration screen.
"Update incident" alert is shown when new JSM incidents don't have a Request type
As a Zapier user, I want to select which request type I want to trigger zaps on
Alert admins when a customer is invited to a project
Descriptive message on automation error log.
In import configuration new UI, editing an Object Type mapping with IQL Filter will wipe out the filter on save
Not able to load the Insight object on issue view "There was a problem loading the Insight objects"
Object type mapping case matching incorrectly displayed for "Case Insensitive" option
Unable to select "Key" attribute for import mapping
Automation rule to create new issue in another project with information from Service Desk Issue
Portal-only customer is unable to retrieve attachment versions of attachments on the knowledge base page of the portal
While creating request from portal form or email, add attachments on Jira Service Management will include the attachments as a comment, but not trigger the customer notification for that comment
Double Approval and decline button in the Approval email notification