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  1. Jira Service Management Cloud
  2. JSDCLOUD-4999

Option for Customer to disable notification from their profile

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Currently , service desk notification can only be disable globally or via project. There's no option for customer to disable notification if he/she doesn't want any notification at all from JIRA regardless any activity (issue created/comment/etc) . 

      Suggested Solution

      Provide option for customer to disable notification from their profile.

          Form Name

            [JSDCLOUD-4999] Option for Customer to disable notification from their profile

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              Unassigned Unassigned
              nroslan Atiqah Roslan
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                Created:
                Updated: