Uploaded image for project: 'Jira Service Management Cloud'
  1. Jira Service Management Cloud
  2. JSDCLOUD-4862

Option to add new customers to an organization automatically

XMLWordPrintable

    • 1
    • 4

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      Atlassian Update - October 2023

      Hi Everyone,

      Thank you for your feedback on this feature.

      We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4519 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

      Thank you again for your feedback!

      Subhra Majhi 
      Jira Service Management Cloud team

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.

            [JSDCLOUD-4862] Option to add new customers to an organization automatically

            Subhra Majhi made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Subhra Majhi made changes -
            Description Original: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Cloud*. Using *JIRA Service Desk Server*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-4862].
              {panel}

            If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.             		New: {panel:title=Atlassian Update - October 2023|borderStyle=solid|borderColor=#2684ff|titleBGColor=#2684ff|bgColor=#ffffff}
            Hi Everyone,

            Thank you for your feedback on this feature.

            We are marking this issue as closed because it is a duplicate of https://jira.atlassian.com/browse/JSDCLOUD-4519 which has received more traction. We suggest voting and watch the ticket there as the source of truth.

            Thank you again for your feedback!

            Subhra Majhi 
            Jira Service Management Cloud team
            {panel}
            {panel:bgColor=#e7f4fa}
            *NOTE:* This suggestion is for {*}JIRA Service Desk Cloud{*}. Using {*}JIRA Service Desk Server{*}? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDSERVER-4862].
            {panel}
            If customers are added to a project via E-Mail, we want to have an option to add the customer to an existing organization by a rule. e.g. if the domain of that e-mail user is similar to a configured domain in the customer group.
            SET Analytics Bot made changes -
            UIS Original: 0 New: 1
            Subhra Majhi made changes -
            Labels Original: lim-smajhifr lim2-reviewed New: lim-smajhifr lim2-dupfr lim2-reviewed
            Subhra Majhi made changes -
            Labels New: lim-smajhifr lim2-reviewed
            Nadhila Savira made changes -
            Link New: This issue duplicates JSDCLOUD-4519 [ JSDCLOUD-4519 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3445281 ] New: JAC Suggestion Workflow 3 [ 3695109 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2317206 ] New: JAC Suggestion Workflow [ 3445281 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

              Unassigned Unassigned
              ada7fb2b38f4 Carsten Hilber
              Votes:
              8 Vote for this issue
              Watchers:
              10 Start watching this issue

                Created:
                Updated:
                Resolved: