• Icon: Suggestion Suggestion
    • Resolution: Unresolved
    • Reports
    • None
    • 233
    • 6
    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      Agents can view a report of all Satisfaction survey for a particular project (ie. http://<Base URL>/projects/SD/reports/all-rating). Some agents/admins would like to export this report

      Suggestion

      Add feature to export the satisfaction report into a file

      Workaround: 

      Refer to Export of Customer Satisfaction Rating and Comment via API

          Form Name

            [JSDCLOUD-4749] Export Satisfaction Report

            SET Analytics Bot made changes -
            UIS Original: 239 New: 233
            SET Analytics Bot made changes -
            UIS Original: 244 New: 239
            SET Analytics Bot made changes -
            UIS Original: 243 New: 244
            SET Analytics Bot made changes -
            UIS Original: 227 New: 243
            SET Analytics Bot made changes -
            UIS Original: 230 New: 227
            SET Analytics Bot made changes -
            UIS Original: 216 New: 230
            SET Analytics Bot made changes -
            UIS Original: 214 New: 216
            SET Analytics Bot made changes -
            UIS Original: 216 New: 214
            SET Analytics Bot made changes -
            UIS Original: 214 New: 216
            SET Analytics Bot made changes -
            UIS Original: 215 New: 214

              8a3861d8a88c Manas Shukla
              ywoo Yit Wei
              Votes:
              229 Vote for this issue
              Watchers:
              130 Start watching this issue

                Created:
                Updated: