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  1. Jira Service Management Cloud
  2. JSDCLOUD-4609

Ability to update Customer request via REST API

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Details

    • Suggestion
    • Resolution: Unresolved
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Summary

      At the moment, it's possible to create a customer request via REST API as per this page. However, it's not possible to update/edit existing requests

      Suggestion

      Add the ability to update existing requests. This should be able to edit things like Request type

      Attachments

        Issue Links

          is related to

          Suggestion - JSDCLOUD-10043 Request type configuration endpoints for REST API

          • Gathering Interest

          Suggestion - JSDSERVER-4609 Ability to update Customer request via REST API

          • Gathering Interest
          mentioned in

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          relates to

          JSDECO-36 Loading...

          Activity

            People

              3594564a659e Simon Herd (Inactive)
              ywoo Yit Wei
              Votes:
              144 Vote for this issue
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              63 Start watching this issue

              Dates

                Created:
                Updated: