Details
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Suggestion
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Resolution: Unresolved
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255
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5
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
From what I can see, there is currently no Java API that exposes the comment from a satisfaction survey. It's possible to get the rating, but not any customer comment.
Similarly, it doesn't seem possible to search the customer comment using JQL.
Workaround
Refer to knowledge base articles:
Attachments
Issue Links
- is related to
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JSDCLOUD-4835 Make satisfaction values accessible to JIRA gadgets
- Closed
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JSDSERVER-4317 Make Satisfaction comment searchable via JQL
- Closed
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ENT-2009 Loading...
- relates to
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JSDCLOUD-11263 Customer Feedback to be made available in Issue view.
- Closed