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  1. Jira Service Management Cloud
  2. JSDCLOUD-4302

Allow for JSD Customer account manager to receive a report of issues raised by their organization

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      If the manager of an organization also only has JSD customer access (and after JSD-270 has been implemented), they would like to receive a report of issues that were generated by their organization.

      Suggested Solution

      This could be familiar to the JQL subscribed filters in JIRA, but for JSD only customers.

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        Issue Links

          is related to

          Suggestion - JSDSERVER-4302 Allow for JSD Customer account manager to receive a report of issues raised by their organization

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed

          Suggestion - JSDCLOUD-858 Ability to email JIRA Service Desk reports

          • Future Consideration

          Activity

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              Unassigned Unassigned
              smackie@atlassian.com Shannon S
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              13 Start watching this issue

              Dates

                Created:
                Updated: