Details
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Bug
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Resolution: Fixed
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Low
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Severity 3 - Minor
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Description
NOTE: This bug report is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding bug report.
Summary
Approvals AND Show transition in the customer portal configurations are not possible on workflows that has a slash "/" in the name.
Steps to Reproduce
- Create a workflow for SD project with a slash in the workflow name
- Choose a workflow step, click on the Configure link to Add Approvals
- OR Choose a transition, click on the Configure link to Show transition in the customer portal
Expected Results
Configuration dialog appears
Actual Results
the server responded with a status of 404 (Not Found) shown in console and menu is not displayed
Workaround
Copy the workflow to a new name without the slash and associate it to the project
Attachments
Issue Links
- is related to
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JSDSERVER-4035 Can not open Approvals or Transition in the CP configuring dialog in the workflow if the workflow name has a slash "/"
- Closed