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  1. Jira Service Management Cloud
  2. JSDCLOUD-3992

Create an issue via direct HTML link for SD customers

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Description

      Only JIRA users who can create an issue via direct HTML link that will directly open Create Issue page. However, it's not possible for SD customer to do the same and redirect it to Customer Portal.

      Suggested Resolution

      Provide a feature to create an issue via direct HTML link for SD customer that will redirect it to Customer Portal page.

      Attachments

        Issue Links

          is related to

          Suggestion - JSDCLOUD-133 Pre-filled values for fields in a request

          • Closed

          Suggestion - JSDCLOUD-4049 Provide URL functionality for pre-populated summary/description

          • Closed

          Suggestion - JSDCLOUD-9270 Preserve URL Parameters Across JIra Service Desk Portal

          • Gathering Interest

          Suggestion - JSDSERVER-3992 Create an issue via direct HTML link for SD customers

          • Gathering Interest

          Activity

            People

              Unassigned Unassigned
              rsaputra Adven
              Votes:
              40 Vote for this issue
              Watchers:
              18 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: