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  1. Jira Service Management Cloud
  2. JSDCLOUD-3744

Restricting agents from viewing reports on JIRA Service Desk projects.

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Customer wants to restrict access of his agents to reports on JIRA Service Desk projects by setting different permissions to certain reports.

      Update - 28th September 2022

      We appreciate the merit of this issue. As JSM is expanding to non-IT teams, we recognise the need for non-IT teams to have autonomy and privacy in managing their projects and tickets. We aim to resolve this strategically as part of the long-term roadmap. However, at the moment we will not be able to share a concrete timeline. 

      Thanks,

      JSM Team.

            [JSDCLOUD-3744] Restricting agents from viewing reports on JIRA Service Desk projects.

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              Unassigned Unassigned
              epereira@atlassian.com bpevandro (Inactive)
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