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  1. Jira Service Management Cloud
  2. JSDCLOUD-3546

To be able to configure the Default Fields when creating a new Request Types

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition:

      • When creating a new Request Type on a Service Desk project, the only field that is automatically added is Summary. It could be quite a major task if every time we added a new request type we would need to configure the fields for each request type one by one.

      Suggested Solution:

      • Just like JIRA Issue Screens, it will be great if we could configure the fields that automatically added on the Request Type, which could make editing the Request Type fields taking less work.

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              Unassigned Unassigned
              jrahmadiputra Julian (Inactive)
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                Created:
                Updated: