Status: Gathering Interest (View Workflow)
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Only JIRA Agile , have the feasibility to set "Original Estimate" time . Then , it will be running to count how many hours or minutes remaining . However , there's no options to add the field to JIRA Service Desk customer portal.
Provide option to add "Original Estimate" field to Customer Portal
- is related to
JSDSERVER-3518 Add "Original Estimate" field to Customer Portal
- Gathering Interest
- relates to
JSDCLOUD-86 Several custom field types can't be added to a request type
- Future Consideration