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  1. Jira Service Management Cloud
  2. JSDCLOUD-12374

Ability to copy the automation of one project to another

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Details

    • Suggestion
    • Resolution: Done
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    • 171

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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Automation in each project is configured individually.

      Suggested Solution

      Ability to copy the automation of one project to another

      Copy the rule to another project

      1. Choose Cog icon (top right) > System
      2. Choose Global automation and find the rule you wish to copy
      3. Hover on the right side of the rule > click ( ... ) > Copy
      4. Select the project location (under Projects) for the copied rule and modify it accordingly (Scope, Name, etc)
      5. Save

      Attachments

        Issue Links

          is related to

          Suggestion - AUTO-29 Ability to copy Automation rules and components (actions and conditions)

          • Closed

          Suggestion - JSDSERVER-3259 Ability to copy the automation of one project to another

          • Gathering Interest
          mentioned in

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          Activity

            People

              36bd3fea80e3 Makarand Gomashe
              jalor Janice Alor (Inactive)
              Votes:
              257 Vote for this issue
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              Dates

                Created:
                Updated:
                Resolved: