Details
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Suggestion
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Resolution: Unresolved
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2
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4
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Description
NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Current Behaviour
Pressing CTRL+Enter in JIRA Comment field will submit the comment to other users.
However, in a JIRA Service Desk, an Internal Comment will be added if CTRL+Enter is pressed.
Requested Behaviour
Allow user to configure/change the outcome of keyboard shortcut so pressing CTRL+Enter would share with customer instead of adding internal comment.
Attachments
Issue Links
- is related to
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JSDSERVER-3118 Allow users to configure keyboard shortcut {{CTRL+Enter}}
- Gathering Interest