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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Problem Definition

      Adding participant triggers email notification to the user who has been added. Removing and adding participant triggers unnecessary email notifications.

      Solution

      To classify this notification under one of the notification events at notification scheme so admin can enable/disable it according to their needs.

            [JSDCLOUD-2953] To Be Able To Disable Notification For Adding Participant

            Adven added a comment -

            Hi Everyone,

            Thank you for previously raising this feature request and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users.

            Thank you again for providing valuable feedback to our team!

            Adven
            Jira Service Management Cloud team

            Adven added a comment - Hi Everyone, Thank you for previously raising this feature request and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each feature request but admit that not each one will be implemented. To continue the culture of being honest and open, we are closing this ticket to focus on our upcoming roadmap for all Jira Service Management Cloud users. Thank you again for providing valuable feedback to our team! Adven Jira Service Management Cloud team

              Unassigned Unassigned
              somidi Sam Omidi (Inactive)
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              3 Vote for this issue
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                Created:
                Updated:
                Resolved: